Securing Your Data

At Applai, the security of your data is our highest priority. We strictly adhere to the highest standards of data security by employing robust protocols and using the most secure and reliable technologies available. We are fully compliant with GDPR, ensuring that your data is handled with the utmost care and in accordance with the latest regulations.

We guarantee the security of our customers' data, including all conversations (input & output chat messages), ensuring:

- Data is never accessible to other customers.
- Data is never used to train our AI models.
- Data is never used to train AI models of OpenAI (like ChatGPT), Microsoft, or any other third parties.

Our Commitment to Transparency and Data Ownership

At Applai, we respect and uphold your control and ownership of your data. In our commitment to transparency, we guarantee that you, as our customer, are the ultimate owner of your data.

To ensure the highest security of our customers' data, we use the highest security standards for built-in security in Google Cloud platforms and Microsoft Azure services. All data is processed and stored exclusively on our own cloud server instances located within the EU.

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Preventing the Generation of Harmful Content

We employ advanced content filtering to prevent the generation of harmful content. This means that our AI models inherently prevent users from generating illegal or harmful content with Applai Chat. Content filtering occurs synchronously as the service processes prompts, ensuring that no prompts or generated results are stored in content classifier models or used to train, retrain, or improve these models.

We can also offer specific content filters for individual organizations through our Rules feature, giving you complete control over the AI model's behavior.

Protecting Your Data

We have developed robust security measures to protect your data. Leveraging Google Cloud's built-in security, we employ a multi-layered data protection strategy. This includes protocols such as Identity and Access Management (IAM) and Cloud Identity-Aware Proxy (IAP) to prevent unauthorized access, supplemented by the Identity Platform for an additional layer of protection.

Google Cloud complies with multiple compliance standards, including ISO 27001, SSAE 18 SOC1, SSAE 18 SOC2, SSAE 18 SOC3, and TISAX. Our use of the Identity Platform also covers BAA and PCI-DSS standards. We prioritize secure, robust, and reliable AI tool development and continually invest in the best technologies to safeguard your data.

GDPR Compliance

All data is processed and stored on our own data servers, exclusively located within the EU. We offer Data Processing Agreements (DPAs) with our customers and can provide detailed reporting on our data processing and storage security. Thus, you can have a fully GDPR-compliant AI solution from Applai.
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